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December 10, 2011

Working with Clients: You Already Have The Power

In the last month I worked on an important project for an important client about which I can’t write publicly for legal reasons (except to say that it has been quite a success in terms of downloads, rankings, users reviews on the one hand and client satisfaction on the other), but I want to talk about a lesson I learned about client work.

Product-based vs. service-based? No, I don’t want to deal with the pros and cons of working for clients vs. working for yourself. Anyone who’s done client work knows the inherent frustrations that come along with that and loves the creative freedom to design and develop projects his own way without any interference from client requirements.

When you work with clients, in any design decision you know that the main goal is to meet the client’s requirements rather than the needs of the end user. And you know that the time factor always win in the trade-off between quality and time. Quick-and-dirty? I guess you know what I mean.
I’ve often heard (and said) phrases like these: “if I had more time, I’d try to do this thing in a different way”, “If I did this thing on my own, I’d do it as I say”, ecc.

Well, I learned a valuable lesson during this project from a friend of mine: you can, you already have the power to do it! You can already apply your point of view.
There is no ideal condition to put your ideas into practice, each situation is the right one to do it!
You will always have to face some kind of constraints (even if you work for yourself), do not wait for the next project to follow this advice, do it now. It works!

Do not complain about your work situation, it falls to you to struggle free and use every available space to gain greater leeway.
“Words mean nothing. Action is the only thing. Doing. That’s the only thing.”. You will not be able to attract your manager by talking about how smart is your proposal, how modular is your approach, how elegant is your solution. Your manager will think only that it will take a long time, he’s attracted only by real things and your proposal is real only in your mind. Just do it! Make it real now!
Work hard behind the front line, surprise your manager and your clients! You just have to do it!

Stop complaining and work hard to change your job.
You can. You already have the power.

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