Simplicity vs. Customization vs. Empathy
The term “customization” is used to mean you are what you say you are
The term “simplicity” is used to mean what you are
Customization gives explicit user control
Simplicity gives explicit features
Customization is based on users preferences
Simplicity is based on users needs
Customization generates complexity
Simplicity always wins over complexity
Customization is a geek
Simplicity is a friend
Customization requires assistance
Simplicity is self-explanatory
Customization affects some demanding users
Simplicity affects all users
Customization is a calculator
Simplicity is a metaphor
Customization is a gear in the black box
Simplicity is an abstraction
Customization is a spaghetti condiment
Simplicity is an elegant suit
Customization can become the bad way to apply Personalization
Simplicity can become the bad way to apply Usability Read more